Nynii.com ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, use our mobile applications, or otherwise interact with our services. This Privacy Policy outlines how we collect, use, and safeguard personal information when you access our platform for hiring workers in real-time.

Please read this privacy policy carefully by accessing or using the mobile application. You agree to be bound by the terms described herein. If you do not agree to all of these terms, please do not use the website/mobile application. Using our applications will be considered as a deemed acceptance of this policy.

For the purpose of providing the Services and for other purposes identified in this Privacy Policy, we will be required to collect and host certain data and information of the Users. We are committed to protecting the Personal Information (as defined below) of the Users and take all reasonable precautions for maintaining confidentiality of the User’s Personal Information. This Privacy Policy has been designed and developed to help you understand the following:

The type of Personal Information (including Sensitive Personal Data or Information) that we collect from the Users;
The purpose of collection, means and modes of usage of such Personal Information by the Company;
How and to whom the Company will disclose such information;
How the Company will protect the Personal Information including Sensitive Personal Data or Information that is collected from the Users; and
How Users may access and/or modify their Personal Information.

This Privacy Policy is published in compliance with the (Indian) Information Technology Act, 2000 and the rules, regulations, guidelines, and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

a. Personal Information: We collect personal information from you when you register on our platform and while you use our mobile app.
As part of the registration process, we may collect the following categories of Personal Information and other information from the Users (hereinafter collectively referred to as "User Information i.e. client's/maid's information"):

Name
User ID
Email address
Address (including country and ZIP/postal code)
Gender
Age
Precise / Geographical location (necessary to use the mobile app)
Phone Number
Password chosen by the User
Contacts
Photos or videos
Customer support related information/details
Product interaction related information/details
Crash and performance data
Valid payment/financial/account information
Other details as the User may voluntarily provide

The term “User Information” shall also include any such documents uploaded or otherwise provided by Users. We may keep records of telephone calls received and made for making inquiries, orders, or other purposes for the purpose of administration of Services.

Please note that: your longitude and latitude are necessary for the mobile app's functionalities, so we specifically collect your location data within the app.

b. Usage Data: We automatically collect certain information about how you interact with our platform. This may include your IP address, your location, device information, browser type, pages visited, and other usage data. We use this information to analyze trends, administer the site, and improve our services.

Purposes for which the Company may use the Information

We will retain User Information only to the extent it is necessary to provide Services to the Users and for any longer period thereafter in order to comply with the applicable laws. The information, which we collect from you, may be utilized for various business and/or regulatory purposes including for the following purposes:

Registering the user on the mobile app or other applications.
Complying with applicable legal requirements and our policies and terms.
Investigating, enforcing, and resolving disputes, and applying our terms of use and privacy policy, either directly or through third-party service providers.
Verifying user identities and conducting checks to prevent fraud.
Notifying users of any changes to our services, privacy policy, or terms of use.
Handling requests, inquiries, complaints, disputes, and other customer care activities, including those related to users’ service requests and general administrative and business purposes.
Using non-personally identifiable information, owned exclusively by the company, in aggregated or non-personally identifiable form for internal research, statistical analysis, and business intelligence, including determining visitor numbers and transactional details. Such data may be sold or transferred in aggregated form to third parties and affiliates.
Utilizing information for research, analysis, business intelligence, reporting, and the development and advancement of the company’s business, website, and services.
Conducting research and development, and managing user administration, including user surveys.
Enhancing services, features, and functionality of the website to provide an optimal user experience and continuous improvement.
Processing the user’s booking(s) and requests, and providing services.
Sending timely and periodic updates to users.
Completing transactions with users efficiently and billing for the products and services provided.
Administering and customizing the technical aspects of the website.
Ensuring that the website content is presented to users effectively.
Delivering personalized information and targeted advertisements to users.

Disclosure and Transfer of User’s Personal Information:

We may need to disclose or transfer users’ personal information to governmental and judicial institutions or authorities as required by law, regulations, or orders from relevant judicial or quasi-judicial bodies.
To protect and defend the rights or property of the company.
When the company, at its sole discretion, determines it is necessary to protect its own rights or the rights of others.
To enforce the company's Terms of Use, of which this Privacy Policy is a part.
To combat fraud and manage credit risk.
To protect and defend the rights or property of the company.

If required by law or in response to inquiries from government agencies for identity verification, prevention, detection, or investigation of cyber incidents, prosecution, or punishment of offenses, the company will make User Information accessible only on a need-to-know basis to its employees, data processors, or third-party vendors. All employees and data processors involved in handling User Information are obligated to maintain its confidentiality.

Non-personally identifiable information may be shared with third-party ad servers, ad agencies, technology vendors, and research firms to serve advertisements to Users. Additionally, the Company may disclose aggregated data (not specific information) about Users' internet usage to potential investors, strategic partners, sponsors, and others to support the growth of the Company’s business.

We may also disclose or transfer User Information to a third party in connection with a reorganization, asset sale, or business transfer. Any third party receiving such information will have the right to continue using the Personal Information and other data provided by Users.

Security Practices and Procedures

For the purpose of providing the Services and for other purposes identified in this Privacy Policy, we are required to collect and host certain data and information of the Users. We are committed to protecting Your Personal Information, and to that end, the Company adopts reasonable security practices and procedures to implement technical, operational, managerial, and physical security control measures in order to protect the Personal Information in its possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

While we try our best to provide security that is commensurate with the industry standards, due to the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to Us. The Company takes adequate steps to ensure that third parties to whom the Users’ Sensitive Personal Data or Information may be transferred adopt a reasonable level of security practices and procedures to ensure the security of Personal Information.

You hereby acknowledge that the Company is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Customer Support:

By using our mobile app (or applications), You, hereby consent to the collection and use of your contact information by the Company for service/customer support related activities. Despite your DND (do not disturb) registration, You, shall have the option to provide your consent to the Company for being contacted by Company’s customer support department and for receiving service/transactional/customer support related communications through calls, emails, SMS, etc.

You further agree that despite your DND registration, Company shall have the option of contacting you through calls, emails, SMS, etc, in cases where the Company is unable to resolve customer issues/queries during an inbound call or otherwise.

User's rights in relation to their personal information collected by the Company.

Please reachout to support@nynii.com for any supoort related queries/help.

Third Party Links:

The links to third-party advertisements or any third party electronic communication services may be provided on the Website/mobile app which are operated by third parties and are not controlled by, or affiliated to, or associated with the Company unless expressly specified by the company.

If you access any such Links, we request you review the privacy policy. We are not responsible for the policies or practices of Third Party Links..

Use of our platform:

You agree while using our platform that you shall not host, display, upload, modify, publish, transmit update or share any information which:

Contains content that is obscene, pornographic, paedophilic, or invasive of another's privacy, including bodily privacy. It may also be insulting or harassing based on gender, racially or ethnically objectionable, related to or encouraging money laundering or gambling, or promoting hostility between groups based on religion or caste with the intent to incite violence.
Is harmful to children.
Violates any current law in force.
Contains a software virus or any other code, file, or program designed to interrupt, destroy, or limit the functionality of any computer resource.
Threatens the unity, integrity, defense, security, or sovereignty of India, undermines friendly relations with foreign states, disrupts public order, incites the commission of any cognizable offense, obstructs the investigation of any offense, or insults another nation.
Impersonates another individual.
Deceives or misleads the recipient about the origin of the message, or knowingly and intentionally disseminates misinformation, or information that is clearly false, untrue, or misleading.
Violates any patent, trademark, copyright, or other intellectual property rights.

Please note that:

Your Choices and Rights

You have the right to access, correct, or delete your personal information. You may also withdraw your consent to the processing of your data for marketing purposes at any time.
You can exercise these rights by contacting us using the contact information provided below.
Please note that: to request the deletion of your account or personal information, please contact us at info@nynii.com or through our contact-us form. Your account will be deleted within 48 business hours.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at info@nynii.com.
By using our platform, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Thank you for choosing Nynii.com.